First, tell me how you make toast

Just watched this and it seems a really interesting way of problem solving and process design and improvement, especially the bit that says not talking about it makes the team more effective! Tom Wujec: Got a wicked problem? First, tell me how you make toast #TED : http://on.ted.com/r0PIt

Clash of the titans

Interesting comparison between Google Apps and Office 365 focussing who is using which, how much they are saving and how much more collaboration there is rather than a feature by feature comparison : http://blog.bettercloud.com/google-apps-vs-office-365/

When all else fails

I have just spent longer looking for this that it should have taken so I’m posting it here so I don’t lose it again.  Just like that data you should have backed up…http://www.backup-utility.com/onekey-recovery.htmlYou may even find it useful…

When metrics obstruct productivity

When you look at all the metrics, KPIs, SLAs, meetings and reports, meetings on meetings, reports summaries, meeting reports and report meetings we have the ideas expressed here seem to make sense: How too many rules at work keep you from getting things donehttp://www.ted.com/talks/yves_morieux_how_too_many_rules_at_work_keep_you_from_getting_things_done